Splunk by Cisco
General
The Splunk Platform
Troubleshooting Splunk Enterprise (SP-TSE)
About the course

This 9-hour course is designed for Splunk administrators. It covers topics and techniques for troubleshooting a standard Splunk distributed deployment using the tools available with Splunk Enterprise.

This lab-oriented class is designed to help you gain troubleshooting experience before attending more advanced courses. You will debug a distributed Splunk Enterprise environment using the live system.

This course does not cover the issues surrounding Splunk Cloud, Splunk Clusters, or Splunk premium apps.


Prerequisites

To be successful, students should have a solid understanding of the following modules:

Splunk Fundamentals 1 (Retired)

Splunk Fundamentals 2 (Retired)


Or the following single-subject modules:

What is Splunk? (Retired)

Intro to Splunk (ITS)

Search Under the Hood (SUH)

Scheduling Reports & Alerts (SRA)

Visualizations (SVZ)

Leveraging Lookups and Subsearches (LLS)

Search Under the Hood (SUH)

Intro to Knowledge Objects (IKO)

Creating Knowledge Objects (CKO)

Creating Field Extractions (CFE)

Enriching Data with Lookups (EDL)

Data Models (SDM)


Student should also have completed the following modules:

Splunk Enterprise System Administration (SESA)

Splunk Enterprise Data Administration (SEDA)

Course Objectives

Splunk Troubleshooting Methods and Tools

Indexing Problems

Input Configuration Problems

Deployment Problems

License, Upgrade, and User Management Problems

Search Management Problems

User Search Problems

Course content

Module 1 – Splunk Troubleshooting Methods and Tools

Describe the Splunk Troubleshooting Approach

List Splunk Diagnostic Resources and Tools

Create and Splunk a Diag

Use RapidDiag


Module 2 – Indexing Problems

Discover Splunk Deployment Topology and its Server Roles

Identify Where to Check the Index-Time Pipeline Status

Use the metrics.log to Clarify the Index-Time Problem


Module 3 – Input Configuration Problems

Data Input Issues

Troubleshooting Inputs with the Monitoring Console


Module 4 – Input Configuration Problems

Deployment Server Issues

Forwarding and Receiving Issues


Module 4 – Indexer Cluster Management Administration

Peer Offline and Decommission

Master App Bundles

Indexer Cluster Storage Utilization Options

Site Mapping

Monitoring Console for Indexer Cluster Environment


Module 5 – License, Upgrade, and User Management Problems

Installation Issues

Upgrade Considerations

Splunk Licensing Issues

Splunk Roles and User Management Issues


Module 6 – Search Head Management Problems

Troubleshoot Distributed Search Issues

Identify Job Scheduling Problems

Learn to Diagnose Crashing Problems

Describe How to Prioritize Resources for Critical Splunk Processes


Module 7 – KV Store Collection and Lookup Management

Identify the Types of Search Problems

Isolate and Troubleshoot Search Problems

Who Should Attend

Splunk administrators.