ITIL4 Strategic Leader (ITIL SL) is a stream of two modules that are part of ITIL 4, the next evolution of ITIL. ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL 4 Strategic Leader demonstrates that you have a clear understanding of how IT influences and directs business strategy.
ITIL Strategic Leader: Digital & IT Strategy will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
Course Length:
Three days
Course Prerequisites:
For this course you are required to have successfully attained your ITIL 4 Foundation certificate.
Course Handouts:
- The Courseware Book
- Course Content
- Key Terms
- Section Reviews
- Course Syllabus
- 2 Sample Exams
Certification Examination:
- The Certification exam is included within the cost of this course.
- This course prepares participants for the examination leading to the Foundation Certificate In IT Service Management.
- The exam consists of 40 multiple choice questions
- A passing score is 28/40 or 70%
- Students will have 90 minutes to complete the exam
- The exam is closed book
- An in-depth exam review is included in the course to help prepare attendees for the final exam
This course is aimed at IT leaders and managers of all levels of the organization who are seeking to obtain the the ITIL Strategic Leader (SL) designation, and/or who are involved in shaping IT direction and strategy.