This course, ThousandEyes Test Drive, will help you understand and learn the ThousandEyes platform. This course provides an overview and hands-on activities necessary to successfully realize the value of ThousandEyes and perform outage and performance analysis by leveraging testing and correlating test output.
Prerequisites:
The knowledge and skills that a learner should have before attending this course are as follows:
- Knowledge of cloud and (virtual) data center architecture and networking concepts
- High-level familiarity with basic network protocols and applications
- Familiarity with common application delivery methods
Course Objectives:
Upon completing this course, the learner will be able to meet these overall objectives:
- Describe the ThousandEyes Solution and Its Benefits
- Describe ThousandEyes Agents, Their Purpose and How to Determine Optimal Agent Placement
- Explain the Different ThousandEyes Test Types and Their Purposes
- Configure and Run Tests to Correlate Test Output with The Source of An Application or Network Performance Issue
Module 1: Thousand Eyes Platform Overview
- Evolution of Application Delivery and Network Monitoring Requirements
- The SaaS Cloud Disruption
- The Importance of Enterprise App-to-User Visibility
- ThousandEyes Architecture
- Agent Types, Installation and Placement Strategy
- Understanding Consumption Models and Pricing
- External Integrations
- Cisco
- 3rd Party
Module 2: Solution Use Cases
- ThousandEyes Cloud Adoption Use Cases
- Use Cases for Digital Experience
- L3 And WAN Use Cases
- Qualifying ThousandEyes Strategic Value
Module 3: Thousand Eyes Test Types and Functionality
- Test Categories and Objectives
- Nesting of Tests
- Data Collection
- Relating Foundation Technologies to Test Methods and Output
Module 4: Configuring ThousandEyes Test Settings
- Configuring Network Tests
- Configuring Web Tests
- Synthetic / Transaction Tests Configuration Settings
- How To Configure DNS Testing
- VoIP Tests and Configuration
- BGP Testing Configuration Options
Module 5: Outage and Performance Analysis with ThousandEyes
- Determining the Correct Test Type and Config
- Correlating and Validating Test Results
Module 6: Monitoring, Alerting and Remediation
- Using ThousandEyes Monitoring to Improve Digital Experience
- Determining Actions to Take Based on Test Output
- Using Snapshots
- Managing Alerts
- Capturing Historical Data
Module 7: SD-WAN Visibility and App Performance
- Leveraging Visibility to Baseline App and Network Performance
- SD-WAN Branch, SaaS, and ISP Metrics
- Using Underlay/Overlay Visualizations to Validate Performance and Isolate Issues
- Introduction To Full Stack Observability
Lab Outline:
Labs are designed to assure learners a whole practical experience, through the following practical activities:
Lab 1: Getting Started with ThousandEyes Platform Administration
- Task 1: Create Organizations and Account Groups
- Task 2: Create Users
- Task 3: Managing Shared Assets
Lab 2: Configuring ThousandEyes Tests and Analyzing Output
- Task 1: Configuring Network Tests and Analyzing Test Output
- Task 2: Configuring and Running Web and Synthetic Tests to Validate Application Performance / Customer Experience
- Task 3: Configuring and Running DNS Tests
Lab 3: Configuring Monitoring and Alerting
- Task 1: Configure Customer Digital Experience Monitoring
- Task 2: Inter & Intra Cloud Monitoring
- Task 3: Monitoring Endpoint or Employee Digital Experience
- Task 4: Configuring Alert Criteria, Actions, and Suppression
The primary audience for this course is as follows:
- Systems Engineers
- Technical Solutions Architects
- Application Developers and Engineers
- Technical Decision Makers