Operating Cisco Managed Services Accelerator (SPMSXO) v3.5 is a multi-tenant, multi-service, cloud-native, service creation and delivery platform that helps service providers quickly, easily, and cost-effectively develop and deliver managed services to business customers.
Using MSX, service providers can create entirely new services from scratch or leverage pre-built service packs from Cisco. Whether deployed on site or as a cloud-based SaaS, MSX can be up and running with minimal integration costs and time, offering an unlimited range of managed services based on both virtual or physical network functions from both Cisco and third-parties.
This 1-day course is designed for network administrator and technical personnel involved in deploying, operating and supporting Managed Services for end customers and need an optimized platform to rapidly deliver managed network, security, and business services to market.
Prerequisites:
The knowledge and skills that the learner should have before attending this course are as follows:
- Familiarity with Service Providers Operations environments
- Familiarity with Managed Services environments
- Familiarity with SD-WAN and SD-Branch concepts and fundamentals
Course Objectives:
Upon completing this course, the learner will be able to meet these overall objectives:
- Understand MSX concepts, features and benefits
- Navigate MSX GUI menus and workflows
- Create and manage services from a Service Catalog using Pre-Built service packs
Module 1: Introduction to Managed Services Accelerator (MSX)
- MSX Overview
- MSX Benefits
- MSX Features
- Service Creation Platform
- Multi-Tenant, Multi-Service
- Open API and SDK
- Rich Templating
- Service Extensions
- Pre-Built Service Packs
- SD-WAN Service Pack
- SD-Branch (vBranch) Service Pack
- Managed Device Service Pack
- OSS/BSS Integration
- Billing API
- Order Entry API
- User Identity API
- Service Assurance
- Automated Orchestration
- Fully-Automated Service Delivery
- Model-Driven Orchestration using NSO
- Cloud-Native Architecture
- Support for Physical and Virtual devices
- Third party Support
- Virtual Networking Function (VNF) Support
- Simple, Customizable User Interface
- Zero Touch Provisioning
- Service Monitoring and Telemetry
- Role Based Access Control (RBAC)
- Deployment Alternatives
- Amazon Web Services (AWS)
- Private Clouds
- Service Creation Platform
Module 2: Tenants, Users, Roles, Settings and Permissions
- Creating and Managing Tenants
- User and Roles
- Managing Users
- Managing Roles
- Administrator Role
- SP Operator Role
- Tenant Operator Role
- Settings by Role
- Role Permissions
Module 3: Service Catalog
- Service Catalog Overview
- Creating New Services from Scratch
- Overview/Introduction/Fundamentals
- Using Pre-Built Services (Service Packs)
- SD-WAN Service Pack
- Overview
- Navigate Sample Workflow
- SD-Branch (vBranch) Service Pack
- Overview
- Navigate Sample Workflow
- Managed Device Service Pack
- Overview
- Navigate Sample Workflow
- SD-WAN Service Pack
Lab Outline:
Labs are designed to assure learners a whole practical experience, through the following practical activities:
- Log in to MSX with different user/roles and explore available menu options
- Creating a new Tenant
- Creating a new role and user. Managing permissions and settings
- Explore existing SD-Branch with SD-Branch Service Pack
- Explore existing SD-WAN with SD-WAN Service Pack
- Deploy a new device with Managed Device Service Pack (CSR1000V)
The primary audience for this course is as follows:
- Service designers, network administrators, system engineers, NOC personnel and technical support personnel involved in Managed Services creation, deployment and support.