Cisco
Technology
Networking
Cisco SMB Sales (CSMBS)

This course introduces partners to Cisco and its mission to provide participants with a comprehensive understanding of how Cisco's portfolio of solutions enables people, enhances workspaces, and empowers IT management for SMBs.

About the course

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Understand why Cisco is an ideal SMB technology solutions partner and how its portfolio promotes SMB market growth
  • Recognize Cisco partnership opportunities, their importance, and the benefits of partnering
  • Comprehend how Cisco products cater to SMB needs using real-world examples
  • Grasp the value and cloud solutions offered by Cisco SMB Experiences 
  • Understand the Hybrid workforce's significance and how Cisco products facilitate its implementation 
  • Discern the challenges of remote SMB teams and how Cisco offerings address them
  • Appreciate the importance of a holistic security approach in the workplace using Cisco's solutions
  • Recognize the value of smart IT investments for SMBs using Cisco products
  • Familiarize yourself with Cisco marketing assets and tools to effectively reach the SMB market
  • Understand how Cisco equips Managed Service Providers (MSPs) to address common SMB market opportunities and challenges 
  • Gain a deeper understanding of Cisco platforms for SMBs
  • Understand the significance of Business Value Demonstrations (BVDs)
  • Identify Cisco engineering resources that support SMB Partners
Course content

Module 1: Welcome to Cisco

  • Welcome to Cisco SMB
  • Partnership Opportunities
  • Enabling, Enhancing, and Empowering the Modern Workplace

Module 2: Cisco SMB Experiences

  • The SMB Experiences
  • The Hybrid SMB
  • The Remote SMB
  • The Secure SMB
  • The Smart SMB
  • Product Portfolio

Module 3: Cisco SMB Specialization: Sales Acceleration

  • Cisco Go-to-Market Strategies for SMB 
  • Managed Service Opportunity with Cisco

Module 4: Cisco SMB Specialization: Engineering

  • Engineering
  • Business Value Demonstrations (BVDs)
  • Engineering Programs
Who Should Attend

The primary audience for this course is as follows:

  • Account managers, systems engineers, and individuals who are interested in selling Cisco technology solutions.
  • Channel Partner account managers who are assigned to fulfill requirements around specializations